General troubleshooting solutions

Make sure that your system meets all requirements listed under System requirements.
Make sure that your scanner is plugged in and that all cable connections are secure.
Turn off your computer and your scanner, turn your scanner back on, and then restart your computer. Make sure other applications are functioning properly.
Use the software that came with your scanner to verify that the scanner works properly before using it with OmniPage.
Make sure you have the correct drivers for your scanner, printer, and video card. See the Nuance’s Scanner Information web page for more information.
Run Check Disk to check your hard disk for errors. See Windows online Help for more information.
Defragment your hard disk. See Windows online Help for more information.
Uninstall and reinstall OmniPage.
The Support section of Nuance’s website at www.nuance.com contains Tech Notes on commonly reported issues using OmniPage. Our web pages may also offer assistance on the installation process and troubleshooting.

Please see your Windows documentation for information on optimizing your system and application performance.

Omnipage